Making Food Safety Work for Everyone

By Karla M. Acosta, Alberto A. Beiza, Isabella Raschke, Zhihong Lin, Juan M. Madera, Mary Dawson, Zenaida AguirreMuñoz & Sujata A. Sirsat

Smiling grocery worker using a tablet in front of fresh produce.

Food safety training is essential to ensure success in the restaurant and hospitality industry, but often these training tools are set in a format not conducive to active learning. Often, food safety training feels overwhelming because it’s full of jargon and uses language that falsely assumes trainees have prior knowledge of the topics. A new study in the Journal of Food Protection explores an alternative approach. 

 Karla M. Acosta  (’16, MS ’17, Ph. D. ’21), Alberto A. Beiza (’19, MS ’21, Ph.D. ’24), Isabella Raschke, Zhihong Lin (’21, MS ’23), Juan M. Madera, Mary Dawson (’92, MHM ’95), Zenaida AguirreMuñoz and Sujata A. Sirsat designed a fresh kind of toolkit specifically for food handlers with low literacy who are just starting out.

Instead of dense manuals and technical terms, the toolkit relies on visuals, hands-on tools and simple language to build real confidence. The real magic comes from combining clear illustrations with real life demonstrations and follow up reminders. This isn’t theory, it’s practice in action, and it showed surprising results. Novice handlers using this toolkit outperformed peers trained with conventional methods in both the amount they learned and the actual tasks they performed in the kitchen.

What does that look like day to day? Imagine a new kitchen employee flipping through picture based cards on proper glove use or food storage rather than scanning paragraphs of text. Or seeing a live demonstration and then being able to check off steps on matching visual aids. And then getting quick follow up cues that reinforce what they learned earlier. 

For trainers, this toolkit offers a scalable, modular training format that is intuitive, memorable, inclusive and effective. 

Taken together, it signals a shift in how we think about training for essentials like food safety. The toolkit speaks directly to skills, rather than words and behavior, rather than memory. For small operators, community kitchens or any food business with a diverse workforce, it offers a practical way to improve standards, reduce risk and show respect for learners who might otherwise be left behind.

Learn More

Title: Synthesis and Effectiveness of a Novel Food Safety Toolkit for Low Literacy Novice Food Handlers 
Authors: Karla M. Acosta, Alberto A. Beiza, Isabella Raschke, Zhihong Lin, Juan M. Madera,  
Mary Dawson, Zenaida AguirreMuñoz & Sujata A. Sirsat 
Journal of Food Protection 2025 88 100496 
Read it via Elsevier – https://ouci.dntb.gov.ua/en/works/4kEMxX80/?utm_source=chatgpt.com

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