Your One Stop for
Enrollment Support

The Cougar One Stop is your destination to receive exceptional customer service for all of your enrollment needs. Our dedicated customer service team is here to assist students with questions around financial aid and scholarships, billing and payments, and enrollment and records. Stop by or call today!

Phone: 713-743-1010
Location: 4434 University Drive, Houston, TX 77204
Questions? Contact Cougar One Stop

We are experiencing a high volume of appointments due to the start of the fall semester. For in-person services, we encourage you to join the appointment waitlist remotely from your current location and keep checking your appointment status.

Financial Aid

Worried about paying for a University of Houston education? See it as an investment — one that delivers long-term value through higher earnings and expanded career opportunities for both undergraduate and graduate students.

Billing and Payment

Being a student at the University of Houston will be one of the most rewarding times of your life, however, there will be a lot of financial details to manage. There are payment plans and deferment options available to help you manage costs. For more information, contact Cougar One Stop.

Courses and Enrollment

Resources help UH students enroll in classes, including schedules, catalogs, core curriculum, advising, FAQs and policies. Students can plan courses, check requirements and access support for successful enrollment each term.

Important Dates & Deadlines

Aug. 18

University Payment Due for Fall Sessions 1, 2 & 3

Pay Plan First Installment Due
Aug. 24

First Day of Classes for Fall Semester
Aug. 26

Last Day to Add a Class for Fall Sessions 2 & 3
Aug. 27

Last Day to Drop a Class or Withdraw Without Receiving a Grade for Fall Sessions 2 & 3

Heading to the One Stop?

Check in remotely to save your spot in line!

Check in with WaitWell

Fall 2026: Peak Operating Hours

We are here to support you! Our representatives are available by phone or in person at Cougar One Stop located at the Welcome Center. You can also submit your questions using our contact form.

Monday, Aug 17 — Friday, Aug. 28

Billing Due Date is Tuesday, Aug 18 | First Day of Classes is Monday, Aug. 24

*Cougar One Stop
Monday	8:00 a.m. – 6:00 p.m.
Tuesday	8:00 a.m. – 6:00 p.m.
Wednesday	8:00 a.m. – 6:00 p.m.
Thursday	8:00 a.m. – 6:00 p.m.
Friday	8:00 a.m. – 5:00 p.m.
Saturday	Closed
Sunday	Closed

*Cougar One Stop: First in-person appointments begin at 8:30 a.m., Monday through Friday.

**Call Center
Monday	8:30 a.m. – 6:00 p.m.
Tuesday	8:30 a.m. – 6:00 p.m.
Wednesday	8:30 a.m. – 6:00 p.m.
Thursday	8:30 a.m. – 6:00 p.m.
Friday	8:30 a.m. – 5:00 p.m.
Saturday	Closed
Sunday	Closed

**Call Center: Last calls accepted at 5:30 p.m., Monday through Thursday, and 4:30 p.m. on Friday.

Phone: 713-743-1010
Location: 4434 University Drive, Houston, TX 77204
Questions? Contact Cougar One Stop

Additional Department Services

Academic Calendar

Stay on track with the University of Houston Academic Calendar, your guide to key dates — including class start and end times, holidays, registration periods and important academic deadlines.

Diploma Information

Learn how UH diplomas are issued, delivered and tracked after graduation, plus options for digital and replacement diplomas, fees and steps to ensure accurate delivery and successful processing.

Payment Information

Manage your UH payments with key information on billing, due dates, payment methods and plans. Access your account online, track charges and choose flexible options to stay on schedule.

Refund Information

Understand how UH issues refunds for overpayments or financial aid, including disbursement options, timelines and policies for withdrawals, so you can track and receive remaining funds efficiently.

Transcripts

Request official University of Houston transcripts online through a secure service, with delivery options including electronic, mail or pickup. Review fees, requirements and options for current and former students.

Tuition and Fee Information

Estimate your University of Houston tuition and fees based on your program, residency and course load. Explore cost details, additional fees and tools to help you plan and budget.

VA Educational Benefits

Learn about VA educational benefits at the University of Houston, including eligibility, application steps and resources to support veterans and dependents using education benefits to achieve academic goals.

Your One Stop forEnrollment Support